A brand new five-storey, 21,000 sq m clubhouse for Home Team nationwide servicemen and the general public formally opened yesterday.
HomeTeamNS Khatib options an indoor journey hub with slides, impediment programs and climbing services, a Peranakan-themed indoor playground, and an indoor airsoft area for player-versus-player aggressive workforce capturing video games.
Dubbed Singapore’s first “smart” clubhouse, it counts self-help kiosks, real-time customer monitoring and using a cell app as among the methods it’s digitalising its operations.
The app lets members e book services remotely and to test the capability of services in actual time, and supplies contactless entry by way of QR code scanning, mentioned HomeTeamNS, which operates clubhouses for nationwide servicemen and their households and has greater than 200,000 members.
The app is utilized by members in place of bodily membership playing cards, serving to to scale back administrative workload.
HomeTeamNS chief government Agnes Eu mentioned digitalisation will assist improve the HomeTeamNS expertise for NSmen. “Through back-end integration, we are able to analyse the data gathered to better understand their preferences and thereafter improve the way we engage them,” she mentioned.
Attending the opening occasion yesterday, Minister for Law and Home Affairs Ok. Shanmugam, who’s chairman of the HomeTeamNS board of governors, mentioned HomeTeamNS Khatib is the primary of the fashionable, new-look Home Team clubhouses. “We wanted the best in design, facilities and technology. We appreciate our national servicemen who have given a lot to ensure the safety and security of Singapore,” he mentioned.
As a part of initiatives to construct a stronger NS group, Mr Shanmugam mentioned NSmen will have the ability to use HomeTeamNS gyms for his or her NS Fitness Improvement Training (FIT) from subsequent month. A cell app can be being piloted to streamline registration, attendance taking and efficiency monitoring for health coaching periods, he added.
Dr Muhammad Faishal Ibrahim, president of HomeTeamNS, mentioned there was a marked improve in membership sign-ups and renewals amongst members residing in the north, from October final yr to final month. This is in contrast with the identical interval from 2019 to 2020.
“The opening of Khatib clubhouse has been very well received by our members, scoring well above the industry norm in customer satisfaction,” he added.
About 500,000 guests have been to HomeTeamNS Khatib since August final yr as Covid-19 security measures had been steadily relaxed. The clubhouse is dwelling to Adventure HQ, an indoor hub full with a roll glider, mountain climbing partitions, sensory journey trails and cord programs.
Energy-efficient options embrace charging stations for electrical vehicles and good lighting controls.
It additionally has the primary eMart situated exterior of the Singapore Police Force and Singapore Civil Defence Force premises, the place servicemen should buy private tools and different gadgets. There is a spread of meals and beverage retailers and leisure services, together with a 1,500 sq m health club.
The Khatib clubhouse is the fifth HomeTeamNS clubhouse to open in Singapore. There are 4 others, situated in Balestier, Bukit Batok, Chinatown and Tampines.
Another clubhouse at Bedok Reservoir Park is slated to open at end-2022, whereas the HomeTeamNS Tengah clubhouse can be accomplished between 2030 and 2035, and can change the present Bukit Batok clubhouse.